Care doesn't stop after hours.
Neither do we.

Specialist customer service and
communications support for health
and social care providers.

Care doesn't stop after hours.
Neither do we.

Specialist customer service and
communications support for health
and social care providers.

Care doesn't stop after hours.
Neither do we.

Specialist customer service and communications support for health and social care providers.

Our mission is to be reliable, straightforward and always there,
so the people who care for others can focus on what matters most.

Introducing Aemiti

When services run through the night, weekends and every moment in between, being available around the clock isn’t just about answering calls.

It’s about making sure every concern is addressed, every update reaches the right person and, most importantly, everyone involved feels supported and informed.

We help keep that communication flowing, your operations running and everyone in the loop, even when your office team is off duty.

Seamless support. Around the clock.

How Aemiti can help you deliver better care.

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An extension of your team.

We integrate with your service, providing seamless remote customer service or out-of-hours support so staff and clients always have someone to turn to.
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Multi-channel communication.

Calls, emails, SMS and chat – we make sure every message reaches the right person, at the right time.
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Shift coordination and operational support.

Confirming, covering and monitoring shifts, handling urgent requests – keeping everything running smoothly.
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Sensitive issues handled carefully.

Safeguarding, concerns and other sensitive matters are managed professionally and discretely.
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Clear reporting and insight.

Full visibility of service quality, response times and operations, even when your in-house team is out of office.

Why choose Aemiti?

With over 30 years’ experience, our team is dedicated to supporting health and social care providers every step of the way. They bring professionalism, compassion and practical solutions to every interaction, ensuring staff and clients are informed, supported and reassured.

From handling weekend shift emergencies and night-time safeguarding concerns, to making sure every call and message is actioned promptly, our team keeps your operations running smoothly. With Aemiti, you get a team that doesn’t just respond. We make your service feel seamless and reliable.

Want to find out how Aemiti can support your service?

Book a call with our team today.